This describes the essential skills and knowledge and their level required for this unit

Required Skills

communicate in writing prepare briefs of evidence exhibit register

communicate orally briefing responding to questioning listening reflecting establishing rapport negotiating resolving conflict

implement operational safety skills

maintain an acceptable demeanour in relation to issues such as appearance confidence deportment dress standard

make decisions and solve problems

manage computers and information

manage witnessvictim in particular by using cultural awareness skills ethical behaviours and integrity

organise and manage time effectively

Required Knowledge

compilation of a brief of evidence

court procedures and processes

government and policy environments within which interviews will be managed

organisational goals and objectives

potential discussions with prosecuting authorities which may be formal or informal and may occur before during or after a trial

potential influencing circumstances such as likelihood of repeat offences nature of the person of interests antecedents protection of witnesses tampering with evidence

professional standards such as impartiality integrity language respect for people and offices held voice clarity

relevant law including the rules of evidence continuity of evidence policies and procedures

victimwitness support services

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

apply organisational policies and procedures in effectively preparing and managing evidence witnesses and persons of interests

Consistency in performance

Competency should be demonstrated over time and from a range of actual workplace or simulated situations

Context of and specific resources for assessment

Context of assessment

Competency should be assessed over time in a range of actual or simulated workplace environments

Specific resources for assessment

There are no specific resource requirements for this unit

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Documents may include:

Authorities may include:

Liaison and support for witnesses:

Support agencies are statutory or voluntary and may include:

Monitoring person/s of interest may include:

Procedures may include:

Prosecuting authority may include:

Court procedures and processes may include:

Post-court procedures may include:

Relevant parties to be notified may include:

Proceedings and protocols may include: